Terms of Service
Overview
This website is operated by Ajmer Art Gallery. Throughout the site, the terms “we”, “us” and “our” refer to Ajmer Art Gallery. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service (“Terms”).
Section 1 - Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You must not use our products for any illegal or unauthorized purpose.
Section 2 - General Conditions
We reserve the right to refuse service to anyone for any reason at any time. Your content, excluding credit card information, may be transferred unencrypted.
Section 3 - Accuracy, Completeness, and Timeliness of Information
We are not responsible if information on this site is not accurate, complete, or current. Any reliance on the material on this site is at your own risk.
Section 4 - Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice.
Section 5 - Products or Services
Certain products may be available exclusively online. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.
Section 6 - Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
Section 7 - Optional Tools
We may provide access to third-party tools over which we neither monitor nor have any control. Any use by you of optional tools is entirely at your own risk.
Section 8 - Third-Party Links
Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for any harm or damages related to the purchase or use of goods from third-party websites.
Section 9 - User Comments, Feedback, and Other Submissions
We may, at our discretion, edit, copy, publish, or use any comments you send to us. You agree that your comments will not violate any rights of any third-party.
Section 10 - Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Section 11 - Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and to change or update information at any time without notice.
Section 12 - Prohibited Uses
You are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, or to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
Section 13 - Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. The service and all products delivered through the service are provided 'as is' and 'as available' for your use.
Section 14 - Indemnification
You agree to indemnify, defend, and hold harmless Ajmer Art Gallery and our affiliates from any claim or demand made by any third-party due to or arising out of your breach of these Terms.
Section 15 - Severability
In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall still be enforceable to the fullest extent permitted by applicable law.
Section 16 - Termination
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services.
Section 17 - Entire Agreement
These Terms constitute the entire agreement and understanding between you and us and govern your use of the Service.
Section 18 - Governing Law
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.
Section 19 - Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Section 20 - Contact Information
Questions about the Terms of Service should be sent to us at ajmerartgallery@gmail.com.
Our Address:
Ajmer Art Gallery
Near Shani Mandir, Opp. Hotel Royal Palace,
Dargah Bazar, Ajmer, Rajasthan, India
Section 21 - Additional Terms and Conditions
- 7-Day Returns: You can return items within 7 days from the date of delivery for a full refund, subject to successful inspection and submission of a video showcasing the return packaging. Personalized and Made-To-Order products are not eligible for 7-day returns unless defective.
- Non-Receipt Claims: Claims for non-receipt of a product or empty box must be submitted within 24 hours of receipt with an unboxing video.
- Exchange : Beyond 7 days, you can opt for 10-days-exchange. Specific terms apply for exchange.
- Deficiency and Defect Policy: Returned products will be inspected for deficiencies. Adjustments to exchange or buyback values may be made based on the extent of damage.
- Weight Variations: Actual product weight may vary slightly from the website. Adjustments in price will be communicated within 48 hours of order placement.
- Refunds: Refunds take 7-10 working days from receipt of the jewelry at our store/warehouse.
- Required Documentation: Original invoice and authenticity certificates are required for any return, exchange, or warranty claim.
- Applicability: Exchange and buyback are valid only for Ajmer Art Gallery products.
- Six-Month Warranty: Covers pre-existing damages or manufacturing defects. Does not cover wear and tear or damages due to mishandling.
- Weight/Dimensions Variations: Up to 2% variation in product specifications may occur.
- Offers: Offers on gold jewelry apply only to diamond-studded gold jewelry.
- Lifetime Plating Service: Valid for 5 years from the date of purchase for jewelry bought from Ajmer Art Gallery.
For more details, check our detailed Terms of Service on our website. In case of any conflict, the terms specified on your invoice shall prevail.
Contact Information:
Ajmer Art Gallery
Near Shani Mandir, Opp. Hotel Royal Palace,
Dargah Bazar, Ajmer, Rajasthan, India
Email: ajmerartgallery@gmail.com